Terms

RainBet Terms & Conditions for Canadian Players

Our RainBet terms guide brings together the supplied account, payment, promotion and responsible-gambling rules for readers in Canada. The clauses below use “we” for the casino operator, RBGAMING N.V., and “you” for the account holder. This guide does not replace the operator’s complete agreement or individual promotion terms. Read those documents before opening your account, depositing or accepting a bonus.

1. Eligibility and age

You must be at least 18 years old or the legal gambling age in your applicable jurisdiction, whichever is higher. You are responsible for establishing whether you may lawfully access and use the service from your location. Canada's absence from the excluded-country list does not establish permission to gamble in every province or territory. Our Anjouan licence is not a Canadian provincial authorisation. Employees, family members, affiliates and agents of the company may not play for real money without consent from the CEO or Director. Gambling involves financial risk. Play only with money you can afford to lose, and never regard gambling as a source of income.

2. Account registration and the one-account rule

You must complete registration personally, provide a valid email address, create a password and agree to the Terms and Conditions. Your contact details and other registration information must be accurate. Once account creation is complete, you can access the crypto wallet deposit flow, subject to eligibility and verification requirements. Only one account per person is permitted. Multiple accounts result in immediate closure and forfeiture of funds. You may not sell, transfer or pledge your account, and transfers between player accounts are prohibited. Accounts sharing an IP address may be classified as abusive, with funds subject to confiscation. False information may lead to immediate suspension and possible legal action.

3. Identity verification and AML

We may request identity verification at any time for Know Your Customer and anti-money-laundering checks, including before granting a withdrawal. Documents may include government-issued photographic identification, such as a passport, driver's licence or national identity card, and a recent utility bill establishing your address. If requested verification is not completed within 72 hours, access to services or withdrawals may be restricted. Verification analysis may take up to seven business days. We may use third-party identity checks and will inform you of the data obtained through those checks. SSL encryption supports data transmission security but does not remove your obligation to submit accurate information or comply with verification requests.

4. Deposits and withdrawals

Deposits must use a payment method registered in your own name. Supported methods include Bitcoin, Ethereum, Litecoin, XRP, Solana, Tron, BNB, USDT, USDC and bank transfer. Unsupported coins or networks may cause permanent loss for which we are not liable. Crypto deposits are credited after one blockchain confirmation and carry a 1× wagering lock. The withdrawal minimum is $15 or equivalent, except for full-balance withdrawals on closure. No withdrawal commission applies after deposits are wagered 1×; promotions require 2× wagering. Withdrawals must return to the original method unless we approve an exception with additional checks. Crypto withdrawals are typically processed and sent within 5-15 minutes; verification can delay this. We absorb deposit transaction fees in most cases; you pay your bank charges. Conversion uses the designated exchange-rate service or processor rate, and exchange fees may apply. Payment-section charges apply. Any card deposit requires receipt of an authorisation code.

5. Bonuses and promotions

Accepting a bonus or promotional code binds you to its specific terms. Promotions require 2× wagering under the payment rules; check each offer for additional conditions. Welcome promotional codes have a maximum withdrawable amount of $50. Promotional or affiliate codes allow no more than $50 to transfer into normal balance after the wagering lock; excess amounts are forfeited. Free-spin winnings have a maximum withdrawal of $250,000 unless otherwise stated. Welcome offers apply only to your first account. A deposit bonus cannot be topped up with another deposit; doing so forfeits eligibility. Bonus restrictions end when the attributed balance is fully withdrawn or depleted. No universal maximum bet, expiry period or game-weighting schedule is specified in the supplied rules; consult the individual offer. Multi-accounting, shared-IP abuse, collusion or exploitation can cause forfeiture of all funds, winnings and bonuses, plus permanent blocking. We may reclaim winnings from abused promotions even after withdrawal. VIP rewards depend on actual wagering, not guaranteed returns.

6. Restricted countries and location

You may not access the service from the United States of America and its territories; France and its territories; the Netherlands and its territories, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten; Australia and its territories; Austria; Germany; the United Kingdom of Great Britain and Northern Ireland; or Spain. VPNs, proxies and other tools that mask your location are prohibited. You must not conceal your location to bypass these restrictions. Canadian players remain responsible for checking the requirements applicable where they live and play. Being able to open the service or begin registration does not establish legal eligibility or override any territorial restriction.

7. Fair play and game rules

You must follow the rules applicable to each game, market and wager. Available categories include slots, live casino, table games, game shows, Originals and sportsbook betting, with blackjack, roulette and baccarat among the casino options. Provably fair functionality applies to Originals; it is not a statement that every product uses that mechanism. The supplied terms do not set out a general RNG certification rule. System errors or malfunctions render affected bets void, and we are not liable for resulting losses. We reserve the right to void wagers involving erroneous odds. Card counting in blackjack can result in account suspension and associated funds being withheld. No game or betting system guarantees a return.

8. Dormant and inactive accounts

The supplied terms do not state a period after which an account becomes dormant or inactive. They also do not specify an inactivity fee, a dormant-balance deduction schedule or an automatic closure deadline for inactivity. No such figure is established by this guide. If you plan to stop using your account, contact our support team for clarification about your account status, any remaining balance and the applicable withdrawal process. A period without play is separate from a formal self-exclusion request. To request gambling restrictions, use the responsible-gambling process described below rather than relying on inactivity. Any withdrawal remains subject to the payment and verification rules.

9. Account closure and self-exclusion

Start self-exclusion through the Responsible Gambling option in the footer. A 24-hour cooldown applies first and must be accepted by email. After that cooldown, a follow-up email provides additional self-exclusion timeframes. Self-exclusion is irreversible under any circumstances. Permanent account closure is available only through Customer Support after a 90-day exclusion period has expired. If we block your account for a responsible-gambling breach, we process withdrawal of the remaining balance; rewards cannot be claimed after the block. You agree not to create another account or deposit during exclusion. The terms disclaim our liability for losses incurred during that period. If gambling is causing harm, stop playing and seek independent support.

10. Prohibited conduct

You must not engage in bonus abuse, collusion, multi-accounting or system exploitation. These actions can result in forfeiture of funds and bonuses and permanent account blocking. Chargebacks result in immediate account termination, forfeiture of the full balance and possible legal action; winnings derived from charged-back funds are also forfeited. Use of insider information, automated scraping, impersonation and spam is prohibited. You may not transfer funds between accounts or sell, transfer or pledge an account. Shared-IP accounts may be classified as abusive and their funds confiscated. Location masking is prohibited even where your purpose is unrelated to a promotion. Our enforcement rules also apply to attempts to exploit promotional systems.

11. Liability and financial risk

Our terms exclude liability for force majeure, third-party network issues and losses attributable to your own fault. Maximum aggregate liability is limited to the lower of the value of the relevant bet or wager and EUR €500. Business losses are not compensated. Bets affected by system errors or malfunctions are void, and we are not liable for resulting losses. Unsupported cryptocurrency or network transfers may be permanently lost at your expense. Typical payment-processing times are not unconditional delivery guarantees: network conditions and verification requirements can affect access to funds. You remain responsible for your gambling decisions. Set a spending limit before playing and avoid chasing losses.

12. Disputes, licensing and governing law

RBGAMING N.V., registration number 16077, operates under an Anjouan, Comoros, Online Gaming License. The supplied company address is Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros. The supplied terms do not expressly identify a governing-law jurisdiction beyond the Anjouan licensing information; this guide does not add one. Results become final after 72 hours, and queries about those results are not entertained after that period. Raise any result-related concern promptly with our support team. Live chat and email support are available 24/7. No separate external dispute-resolution procedure is specified in the supplied digest, and the licensing information does not establish Canadian provincial approval.

13. Changes to these terms

The supplied terms digest does not specify a notice period, publication method or acceptance mechanism for amendments. This guide therefore establishes no fixed amendment timetable and makes no claim that continued use alone constitutes acceptance of a change. Check the complete terms and the conditions attached to any promotion before making a decision about your account. For questions about the wording or version applicable to a transaction, contact our support team. A summary cannot supply missing maximum bets, expiry periods, game contribution rates or inactivity charges. Where a rule is not stated here, seek clarification in the applicable agreement rather than assuming that an unrestricted entitlement exists.